7.17.2008

I Can Explain...

Sometimes my office feels like those quips at the end of a Readers Digest article. I share an office with Andie, another coordinator, and we often overhear each others phone conversations – some of them are begging for an explanation. Here are some of my favorites:

“Do you have anything that can explode indoors – legally?”
I was ordering confetti shooting centerpieces – look at the picture, you don’t even know they are in there! Surprise!

“Can I reserve an isle seat? But only on the right side of the isle”
The left-handed passenger requested that their left hand be in the isle for ease in writing. That’s detail!

“I don’t think he will go for surfing on Lake Michigan, its just not his thing”
One Attendance Building tool we have is Streaming Video e-mail, where we film a group’s leader talking about why they should come to GR – usually this isn't done on the lake!

“Do you have a Bob Barker?”
A game show themed event needs a game show (impersonator) host!

“I just talked to the squirrel”
Okay, the squirrel’s handler – Twiggy the Waterskiing Squirrel was unavailable to chat.

No matter how odd the question, it’s always fun to help find the solution for our clients!

7.07.2008

(Not So) Lost in Translation

After four unsuccessful years of Spanish, I have moved on to a new language: Hospitality Industry. Here's what I have learned:

Housing
English: A place where you live
Hospitality: Managing rooms reserved at a hotel for a conference

Pipe and Drape:
English: Something that holds water & something that you don’t want water on
Hospitality: Temporary walls set at an event (usually an expo) using piping to hang cloth

Badge:
English: Something a police officer has
Hospitality: Name tag that gets you into the conference (I bet a Police Badge would do the trick too)

Room Block:
English: A space and something babies play with
Hospitality: Rooms reserved at a hotel for a group (“Their room block is 300” means they have reserved 300 rooms)

Crescent Rounds:
English: Isn’t this something the Pillsbury Doughboy sells?
Hospitality: Seats set around 2/3 of a round table with the space in front of the stage open for better viewing

Who needs flashcards? More definitions will be published in my Event Planning in GR Guidebook - it's currently in the works!